Betjille Privacy Policy – How Your Information Is Collected and Kept Secure

Welcome to Betjille. This Privacy Policy explains how Betjille collects your personal information, the purposes for which it is used, and how it is kept secure. By registering on or continuing to use Betjille, you agree to this policy.

We believe privacy is a fundamental right. That is why this policy is written in plain, clear language — free from legal jargon. You have the right to know what happens to your data, and Betjille is committed to that transparency.

This policy applies to all Betjille services — including the website, mobile app, and any associated digital platforms.

Betjille only collects the information that is genuinely necessary to provide you with our services. A detailed breakdown is provided below.

Information collected at registration:

• Mobile number (for primary identification and OTP verification)
• Date of birth (for age verification — to confirm you are 18+)
• Username and password (for account access)
• Optional: Email address (for promotions or account recovery)

During the identity verification (KYC) process:

• National ID or passport details
• Photo (selfie or ID card image)
• Residential Address

Automatically Collected Information (During Use):

• Device type, operating system & browser information
• IP address (for geographic location verification)
• Activity logs on the platform (games played, time spent)
• Cookies & Session Data

Payment Information:

• BKash, Nagad, or Rocket number (for transaction verification)
• Deposit & Withdrawal History

Betjille does not collect data arbitrarily. Every piece of information we hold has a specific and legitimate purpose.

Your data is never shared with third parties for marketing purposes. Betjille may use your information for its own promotional communications — however, you can opt out of this at any time in your settings.

Betjille does not sell, rent, or share your personal data with any third party for commercial purposes. Data may only be shared in limited circumstances where it is necessary to continue providing the service.

Who We Share Your Data With:

• Payment Gateway Provider: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, or Rocket.
• Technology Service Providers: Server hosting and cloud services — these providers store data only and do not have access to view it.
• Compliance & Audit: When required by law, such as in response to a valid request from a government authority.
• Fraud Prevention: We may be required by law to share data with regulatory authorities to detect money laundering or serious fraud.

In all of the above cases, only the minimum necessary data is shared. Betjille requires its service partners to uphold the same standard of confidentiality.

Betjille uses industry-leading technology and practices to keep your data secure. Protection isn't limited to a single layer — it's enforced across multiple levels.

• 256-bit SSL/TLS Encryption: All data is encrypted in transit. No third party can intercept or read it.
• Data Encryption at Rest: Stored data is also kept encrypted — it cannot be read directly on the server.
• Two-step verification (OTP): OTP verification is mandatory for both login and withdrawals, making unauthorized access virtually impossible.
• Firewall & Intrusion Detection: Unusual activity is automatically detected and blocked.
• Limited Access: Within Betjille itself, only staff with specific roles are permitted to access specific data.
• Regular Security Audits: External security experts regularly audit the platform for vulnerabilities.

In the event of a security incident, affected users will be notified as quickly as possible and advised on the necessary steps to take.

You can also take steps yourself: use a strong password, avoid logging in on public Wi-Fi, and always log out when you are done.

Cookies are small files stored in your browser. Betjille uses three types of cookies — each serving a distinct purpose.

Essential cookies (always active):

• Keeps your login session active — so you don't have to log in again on every page
• Stores session tokens for security verification
• Remembers your language and other preferences

Functionality Cookies (Optional):

• Remembers your game or betting preferences
• No need to reconfigure your settings every time

Analytics cookies (optional):

• Used to understand which pages are most visited — no personal identification is involved
• Helps improve platform performance and enhance the overall user experience

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect login and session functionality.

Betjille does not retain any data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations.

• Account Information: For as long as your account remains active, and for up to 5 years after account closure (as required by financial regulatory obligations).
• Transaction Records: A minimum of 5 years — in accordance with anti-money laundering laws.
• KYC Information: Up to 5 years after account closure.
• Log & Activity Data: Typically 90 days to 1 year.
• Support Communication Records: Up to 2 years.

Once the above retention period ends, data is automatically and securely deleted or anonymized.

You have clear rights over your data at Betjille. Contact support to exercise any of these rights.

To exercise these rights support@betjille.bestEmail us or reach out via live chat. We typically respond within 3–7 business days.

Betjille strictly does not collect accounts or personal data from anyone under the age of 18. Age verification is mandatory at the time of registration.

If we discover that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

Betjille reserves the right to update this Privacy Policy at any time. For significant changes, users will be notified in advance via push notifications in the app or by email.

Continuing to use the platform after any changes are made will be considered as your acceptance of the updated policy. It's a good habit to check this page from time to time.

For any questions or concerns regarding this Privacy Policy:

• Email: support@betjille.best
• Live Chat: 24/7 Bangla support on the Betjille platform